Privacy Policy
Privacy Policy
Last updated: 29.08.2025
Motomoto OÜ (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and make purchases on kartbox.eu.
By using our website, you agree to the terms of this Privacy Policy.
- Data Controller
Motomoto OÜ
Registered in Estonia
11996404
Kadaka tee 183B a, Tallinn, Harjumaa, 12618
Email: info@motomoto.eu
- Personal Data We Collect
When you interact with our website, we may collect the following categories of personal data:
- Account & Order Information: Name, billing and shipping address, phone number, email address.
- Payment Data: Payment details (processed securely by third-party providers; we do not store full payment card information).
- Delivery Data: Information necessary for international shipping (recipient details, customs information if required).
- Website Usage Data: IP address, browser type, device information, pages visited, and interactions with our site.
- Communication Data: Emails, contact form submissions, customer support interactions.
- How We Use Your Data
We process your personal data for the following purposes:
- To process and deliver your orders worldwide.
- To manage payments, refunds, and invoicing.
- To provide customer service and respond to inquiries.
- To send service emails related to your orders (e.g., order confirmation, shipping updates).
- To improve our website, products, and services.
- For legal, tax, and regulatory compliance.
- With your consent, to send marketing communications (you may opt out at any time).
- Legal Basis for Processing
We process personal data under the following legal grounds:
- Contractual necessity (to fulfill your order and provide requested services).
- Legal obligation (for bookkeeping, taxation, customs declarations).
- Legitimate interest (to improve services, prevent fraud, ensure site security).
- Consent (for email newsletters and optional marketing).
- Sharing Your Data
We may share your personal data with:
- Logistics partners & couriers: To deliver orders globally.
- Payment service providers: To securely process transactions.
- IT and hosting partners: For secure website operation and email hosting.
- Authorities: When required by law (e.g., customs, tax authorities).
We never sell your data to third parties.
- International Transfers
As we ship worldwide, your data may be transferred outside the European Economic Area (EEA) to complete delivery. We ensure such transfers comply with GDPR safeguards.
- Data Retention
We retain your personal data only as long as necessary:
- Order and invoicing records: 7 years (required by Estonian law).
- Customer support communications: up to 3 years.
- Marketing data: until you withdraw your consent.
- Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to processing in certain cases.
- Withdraw consent for marketing communications.
- Request data portability.
To exercise your rights, contact us at [Insert Contact Email].
- Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Payment data is handled only by secure, PCI-DSS compliant providers.
- Cookies & Tracking
We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings. More details are available in our [Cookie Policy].
- Marketing Communications
With your consent, we may send you newsletters and promotional offers. You can unsubscribe anytime by clicking the link in our emails or contacting us directly.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
- Contact
If you have any questions about this Privacy Policy or your data rights, please contact us:
Motomoto OÜ
Email: info@motomoto.eu
Address: Kadaka tee 180 a, Tallinn, Estonia
